★★★★★
I want to recognize the finance manager at Burlington Hyundai for providing outstanding service. I was shopping remotely for a Hyundai Protection Plan, and he was incredibly responsive, knowledgeable, and patient throughout the entire process. He took the time to explain the contract details clearly and answered every question I had until I was completely comfortable moving forward. What impressed me most was his professionalism and responsiveness. I had actually contacted several dealers closer to where I live and had great difficulty even getting responses from them. He, on the other hand, replied promptly and made the entire process smooth and straightforward. Employees like him are a huge asset to a dealership. Customer service like this is rare and deserves recognition. Burlington Hyundai is fortunate to have him on their team, honestly they should clone him.
Susan A. (Google Review)
★★★★★
This was my first time doing business with the service center at Burlington Hyundai, and the customer service I received from the service advisor was truly unmatched. Because of my own error, my car didn't get serviced on the day it was scheduled. Without hesitation, the service advisor found a quick and thoughtful solution to ensure my car still received the work it needed. I was incredibly grateful to the service advisor and the entire Burlington Hyundai team for their care and outstanding service. I highly recommend this service center to anyone looking for fair, thorough, and high-quality work on their vehicle!" -- Deirdre P. (Google Review)
Deirdre P. (Google Review)
★★★★★
I usually dread the car-buying process. The pressure, the games, the sleazy sales tactics -- it's never something I look forward to. But my experience at Burlington Hyundai was a completely different story, and I was genuinely surprised (in the best way). From start to finish, everyone I interacted with was straightforward, respectful, and clearly focused on making the process easy and positive. No gimmicks, no BS -- just honest people helping me find the right car. I felt like they actually wanted me to leave happy, not just make a sale. Special shoutout to our salesperson, who was my main contact through the whole process. He was patient, polite, and genuinely helpful -- answered every question I had, took me on multiple test-drives, and really worked with me to make sure I got the vehicle I wanted. He made the entire process smooth and pressure-free. Even the finance guy in the back -- who is usually the final boss of the car dealership maze -- was great to deal with. Every single touchpoint was professional, clear, and refreshingly honest. I don't write reviews often, but this one is well-deserved. If you're in the market for a car and tired of the usual dealership nonsense, go to Burlington Hyundai.
Paul R. (Google Review)
★★★★★
Hyundai serviced my car a few days ago. Once again they provided excellent service. I have found the service managers to be honest. If a part or service is not needed, they will tell me. I have been taking my car to this service center for more than ten years and I have complete trust in the people who work there. Excellent service combined with personable, honest, and professional staff is everything I could ask for.
Louis L. (Google Review)
★★★★★
My car was in for a major service and a technician took a ride with me to listen for a suspension issue. He diagnosed it and both the service and warranty suspension issue were fixed in about six hours. Couldn't be happier with the work and service." -- Rob H. (Google Review)
Rob H. (Google Review)
★★★★★
We couldn't be happier with our service from our sales consultant at Burlington Hyundai. She was extremely organized, knowledgeable and professional. She walked us through every step of leasing, which we had not done before. She showed us the features of the car, and when we asked questions she was unable to answer, she helped us find the right person or resource. After the paperwork was complete, our sales consultant walked me back to the service department, showed me where to park and enter the building for service appointments and introduced me to the staff. I've never known a dealership to take this simple but helpful step before, and I really appreciated it. Thank you to our sales consultant for a great experience, and we look forward to leasing Hyundais for years to come." -- Lindsay C. (Google Review)
Lindsay C. (Google Review)
★★★★★
My new Hyundai Palisade was badly damaged after hitting a sink hole in Burlington, VT. Being from out of state, we had never visited Burlington Hyundai before, but requested that AAA transport our vehicle there for repairs. We could not have been more pleased with the outstanding service we received. Not only did they immediately bring our car into the service bay and repair the serious damage but they also made us feel as if we were long-time customers. The service advisor provided us with outstanding customer service and exceeded our expectations by assisting us with our insurance claim. The parts department associate was able to procure the needed parts to repair our vehicle within a short period of time. We highly recommend this dealership and the Hyundai brand.
Melinda M. (Google Review)
★★★★★
I've been getting service from Burlington Hyundai for over a decade and have found it to be consistently reliable. What's most important is that they are friendly, easy to deal with, work on schedule, and provide fair pricing.
Evan G. (Google Review)
